Shipping Notice:
Currently shipping Mon-Wed. We ask you to consider temperature/weather in your region when ordering our products due to the risk of melting. Thank you!
Shipping
Please keep in mind that our products are made by hand, by real people! Good things take time, so please understand we need time to hand-make, process and hand-package your order, as we are not Amazon.
Our order lead time can vary anywhere between 2-4 business days.
Shipping time will depend on your location and the shipping carrier you choose at checkout.
During the hot Summer months we ship Mon-Wed due to weather. We also may need to hold your shipment if temperatures dictate, but will communicate with you. Please keep weather and your region in mind when ordering, as our product can melt during transport.
If you have questions regarding our current lead time please reach out and we are happy to discuss.
We do our best to get your orders shipped as quickly as we can, but once packages are in the hands of postal carriers, the speed in which they reach you is out of our control.
You will receive an email with a tracking number once your order has shipped.
Returns
Due to the consumable nature of our products, we cannot accept returns. Nevertheless, we believe in providing our customers with the best customer service possible! If something is wrong with your order upon its arrival, please do not hesitate to contact usand we will do whatever we can to make the situation right.